Federal Trade Commission (FTC) said that T-Mobile is getting money from their customers illegally and without their knowledge. In a lawsuit that was filed in Seattle, FTC accused T-Mobile of a practice that is called "cramming" or placing a misleading, deceptive and unauthorized charges.
The bogus charge may amount from $9.99 to as low as $2 a month for the SMS text message subscriptions services from third-party providers that includes horoscope, sports update, celebrity gossip, and dating tips.
FTC said that most of the customer has no knowledge of the charges because they were nearly impossible to notice because they were buried in lengthy bills. FTC wants the customers to be refunded.
Thursday, July 3, 2014
Thursday, June 26, 2014
T-Mobile has taken the competition to the next level, they are now handing out free iPhones for a 7 day trial with their "T-Mobile Test Drive" promotion. It is their latest extreme promotion that have shake the telecommunication industry in the United States. T-Mobile is the 4th largest wireless carrier in the U.S.
The "T-Mobile Test Drive" promotion will give future customers an iPhone 5S that the company will lend to them for 7 days with unlimited data to test drive their service.
You can sign up for the promotion online here. If you didn't like it then you can just return the phone at any T-Mobile store with no charge.
However, in order to avail this promotion you will need to provide your credit card number to get a phone. If you returned a damaged iPhone you will be billed $100. If you did not return it at all, you will be billed $699.99 plus applicable taxes.
T-Mobile has also announced that they will let customers stream unlimited music through Pandora, Spotify and other services without it affecting their data plans.
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